The Technical Solutions Manager is a hybrid role that combines advanced technical support, AV control programming, system design, and on-site commissioning expertise. This position supports customers throughout the lifecycle of strategic AV projects – from pre-sales design and validation to field deployment, troubleshooting, and product feedback. The role requires strong technical knowledge, excellent communication skills, and hands-on experience in commissioning AV control systems in the field.
Responsibilities/Tasks
Technical Support & Control Applications
- Provide both remote and on-site support for AV control systems, assisting with design, configuration, and troubleshooting.
- Diagnose issues related to control software, AV hardware communication (RS232, TCP/IP), and third-party device integration.
- Guide customers through system setup and resolve anomalies in software or hardware operation.
System Design & Pre-Sales Engineering
- Collaborate with Project Consulting Managers and Technical Managers on large-scale AV system designs, tenders, and proposals.
- Validate technical feasibility and compliance with customer requirements.
- Create alternative designs to competitive solutions.
Field Commissioning
- Travel to customer sites to perform system commissioning, validation, and troubleshooting.
- Ensure proper integration and functionality of AV control systems during final deployment.
- Provide hands-on support and training to clients.
Post-Sales & Product Feedback
- Evaluate project outcomes and provide feedback to sales and technical teams.
- Inform product improvement needs to the Product & Development team based on field experience and tender requirements.
- Maintain awareness of certifications and specifications relevant to AV control systems.
Requirements
Technical Expertise
- Strong knowledge of Microsoft Windows OS (servers, registry, DLLs), SQL databases.
- Solid understanding of networking (TCP/IP, Ethernet, IP addressing, NAT, routers).
- Proficiency in Python 3 programming.
- Familiarity with communication protocols (RS232/RS422, infrared).
- Experience with AV system integration and control platforms (Extron, AMX, Crestron).
Communication & Reporting
- Fluent in English, with excellent verbal and written communication skills.
- Ability to explain technical concepts clearly to non-technical users.
- Methodical troubleshooting skills and attention to detail.
- Regular reporting on project status using internal tools.
- Able to work on secure sites.
Education & Experience
- Bachelor’s degree in Electrical Engineering, Computer Science, or a related field.
- Proven experience in AV technical support, system design, and field commissioning of AV control systems.
The Technical Solutions Manager is a remote role that combines advanced technical support, AV control programming, system design, and on-site commissioning expertise. This position supports customers in the UK region throughout the lifecycle of strategic AV projects – from pre-sales design and validation to field deployment, troubleshooting, and product feedback. The role requires strong technical knowledge, excellent communication skills, and hands-on experience in commissioning AV control systems in the field.
Responsibilities/Tasks
Technical Support & Control Applications
- Provide both remote and on-site support for AV control systems, assisting with design, configuration, and troubleshooting.
- Diagnose issues related to control software, AV hardware communication (RS232, TCP/IP), and third-party device integration.
- Guide customers through system setup and resolve anomalies in software or hardware operation.
System Design & Pre-Sales Engineering
- Collaborate with Project Consulting Managers and Technical Managers on large-scale AV system designs, tenders, and proposals.
- Validate technical feasibility and compliance with customer requirements.
- Create alternative designs to competitive solutions.
Field Commissioning
- Travel to customer sites to perform system commissioning, validation, and troubleshooting.
- Ensure proper integration and functionality of AV control systems during final deployment.
- Provide hands-on support and training to clients.
Post-Sales & Product Feedback
- Evaluate project outcomes and provide feedback to sales and technical teams.
- Inform product improvement needs to the Product & Development team based on field experience and tender requirements.
- Maintain awareness of certifications and specifications relevant to AV control systems.
Requirements
Technical Expertise
- Strong knowledge of Microsoft Windows OS (servers, registry, DLLs), SQL databases.
- Solid understanding of networking (TCP/IP, Ethernet, IP addressing, NAT, routers).
- Proficiency in Python 3 programming.
- Familiarity with communication protocols (RS232/RS422, infrared).
- Experience with AV system integration and control platforms (Extron, AMX, Crestron).
Communication & Reporting
- Fluent in English, with excellent verbal and written communication skills.
- Ability to explain technical concepts clearly to non-technical users.
- Methodical troubleshooting skills and attention to detail.
- Regular reporting on project status using internal tools.
- Able to work on secure sites.
Education & Experience
- Bachelor’s degree in Electrical Engineering, Computer Science, or a related field.
- Proven experience in AV technical support, system design, and field commissioning of AV control systems.
- Applicants must reside in the UK.
Our client is an international company specializing in centralized procurement and global standardization of IT infrastructure. They are looking for an Account Manager to join their international team in Nijmegen. They are looking for a multi-talented, dynamic, and energetic person. International experience and mindset will give you a head start.
Your responsibilities:
Your main responsibility will consist of developing the global solutions and services portfolio with international clients:
- Turning prospects into clients by actively following up on leads and seeking (new) business opportunities.
- Maintaining and growing existing accounts.
- Identifying future growth opportunities.
This means that throughout the day you are constantly communicating with your team, you are on the phone with prospects or clients and you do your best to make or keep them happy. Following up on leads, managing your sales activities in the CRM, spending some time chatting with your colleagues, including those who are abroad, trying to learn something new every day, sharing your ideas to help the company improve.
Requirements
- You have between 4-7 years of relevant work experience.
- You have excellent writing and verbal communication skills in English.
- You think, act, and operate at Master level.
- You like working hard to reach your targets.
- You are not afraid of the phone, social media, or just people in general.
- You are a true team player.
- You enjoy learning and you do it fast.
- You are full of energy, driven and ambitious and empathic.
Or in short:
- You are driven: a self-starter
- You are ambitious: under promise, overdeliver!
- You are emphatic:
- People give you energy
- The customer is king!
- You are a team player: take the ball, pass the ball!
- You are eager: play and learn something new every day
What you get (or can get):
- A salary at par with the market + commissions + 8% holiday allowance
- A growth path with the potential to quickly grow in responsibilities (and monies)
- A permanent contract from the start
- An attractive pension plan: the premium percentage for the pension plan is 15% and the employee/employer split is 50/50
- Complete and ongoing training from the start
- International feel in a multicultural team across several countries
- The opportunity to create your own (healthy) work-life balance
- Opportunity to participate in a fantastic adventure that starts now – and hopefully never ends
- An exciting workplace that includes among other perks a company gym, a free weekly group professional trainer on site, and an attractive company lunch plan
- Participating in a team full of energy, positivity, and fun (it can be quite competitive during our team and company events)
Are you a natural go-getter with a passion for sales? Do you thrive in a fast-paced, international environment where you can build and grow your own client portfolio? If so, this could be the opportunity for you!
Our client is a global leader in IT services, looking for a driven and proactive Sales Representative to join their dynamic team. In this role, you’ll be working with existing accounts while actively seeking new business opportunities, making an impact in a vibrant and successful sales team.
Responsibilities/Tasks
Buying
– You help determine prices and the necessity for buybacks.
– You coordinate with the Purchasing team to ensure buybacks run smoothly.
Processing sales orders
– You obtain orders, initiate the internal sales process, and communicate product pain points or RMA information to the right departments.
– You work closely with team members and other departments to keep the sales process efficient and aligned.
Product knowledge
– You handle full solution requests and proactively support customers with general product knowledge across all categories.
– You pre‑qualify client requests and know when to brainstorm about suitable or alternative solutions.
Selling
– You sell products and services to existing and new customers by creating solutions that match their needs.
– You help determine selling prices, promotions, and negotiations.
– You track all sales activities in the CRM and keep account information up to date.
– You prospect and qualify new leads, schedule meetings and presentations, and build strong, ongoing relationships with prospects and customers.
A day in the office looks like:
- Calling potential and existing clients to sell IT equipment (B2B worldwide).
- Building and managing strong client relationships.
- Buying and selling IT equipment for and from your clients.
- Negotiating deals independently, with the support of your team.
- Keeping track of your sales activities in the CRM.
- Staying in close contact with your colleagues across different countries.
- Learning something new every day to improve your skills.
- Sharing your ideas to help the company grow.
Requirements
- 3-5 years of work experience in a (similar) sales role.
- Dutch and English fluency are required.
- You like working hard to reach your target.
- Not afraid of the phone, social media, or just people in general.
- A true team player.
- You enjoy learning and like working in an international company with people from all over the globe.
- You are full of energy!
What’s in it for you?
- A salary at par with the market + commissions + 8% holiday allowance
- A permanent contract from the start
- An attractive pension plan: the premium percentage for the pension plan is 15% and the employee/employer split is 50/50
- Complete and ongoing training from the start
- International feel in a multicultural team across several countries
- The opportunity to create your own (healthy) work-life balance
- An exciting workplace that includes, among other perks, a company gym, a free weekly group professional trainer on site, and an attractive company lunch plan
- Participating in a team full of energy, positivity, and fun (it can be quite competitive during our team and company events)
For our international client, we are seeking a Key Account Manager with relevant experience. Our client specializes in providing workforce management solutions. The position is a fully remote position, candidates must reside in the Netherlands.
Responsibilities/Tasks
- Nurture the relationship with existing and potentially new Dealers/Resellers within the German market and selected EMEA regions
- Develop and execute inside sales processes, with focus on the existing customer base to ensure retention and upselling targets.
- Set annual targets and agreements with Dealers/Resellers/Distributors within the region.
- Develop and set procedures for Key Account management across the EMEA region
- Optimize marketing tools in collaboration with Dealers/Resellers/Distributors.
- Collaborate closely with internal departments, such as customer service, application support, sales and marketing to optimize service and processes.
- Understand the market and competitors in the region of responsibility and share relevant information to the appropriate departments.
- Monitor the online environment in the area of responsibility and provide feedback to the Marketing team to optimize online presence and offerings.
- Translate customer feedback into actionable proposals.
- Collaborate with the Customer Care team and customers to enhance customer care and product service.
- Plan and forecast sales budgets on a monthly basis.
Requirements
- At least educated to Bachelor level or equivalent
- 2-5 years of relevant experience within Key Account Management
- Professional level of English. Fluent level of German.
- Experience within workforce management industry is a plus
- Strong communicator
- Able to build good internal and external relationships
