Our client is an international company specialised in SaaS solutions for global business. They are looking for a Customer Service Specialist to work remotely. Candidates must be living in the Netherlands.
This role is perfect for someone at the beginning of their career, who is eager to gain experience working with customers, renewing maintenance contracts, and highlighting product value to boost revenue through upselling and cross-selling. Additionally, you’ll provide support and guidance to clients. Proficiency in both Dutch and English is essential.
Main Tasks
- Initiate successful renewals, upsells, cross-sells, referrals and transfer new business leads.
- Reconcile orders against contractual terms, guaranteeing accurate pricing and license configuration.
- Handle orders to ensure accurate billing.
- Track customer activity from prospect to deal closure in the pipeline.
- Maintain an updated sales forecast in SalesForce
- Handle customer inquiries, enhancing product awareness and resolving issues.
- Collaborate with Sales, Tech Support, Finance, and product teams to ensure customer satisfaction.
Requirements
- Proficiency in Dutch and English
- Excel and numerical skills.
- Goal-oriented mindset, prioritizing customer satisfaction and eager to learn.
- Excellent verbal and written communication and the ability to offer guidance.
- Team player mentality.
- Attention to detail
- Some experience in working with customers or managing contract renewals, sales operations, or accounts.
- Background in technology, business, or related fields.
Our client is an international company specialised in SaaS solutions for global business. They are looking for a Customer Service Specialist. Candidates must be living in the Netherlands but remote and hybrid working options available.
This role is perfect for someone at the beginning of their career, who is eager to gain experience working with customers, renewing maintenance contracts, and highlighting product value to boost revenue through upselling and cross-selling. Additionally, you’ll provide support and guidance to clients. Proficiency in both Dutch and English is essential.
Main Tasks
- Initiate successful renewals, upsells, cross-sells, referrals and transfer new business leads.
- Reconcile orders against contractual terms, guaranteeing accurate pricing and license configuration.
- Handle orders to ensure accurate billing.
- Track customer activity from prospect to deal closure in the pipeline.
- Maintain an updated sales forecast in SalesForce
- Handle customer inquiries, enhancing product awareness and resolving issues.
- Collaborate with Sales, Tech Support, Finance, and product teams to ensure customer satisfaction.
Requirements
- Proficiency in Dutch and English
- Excel and numerical skills.
- Goal-oriented mindset, prioritizing customer satisfaction and eager to learn.
- Excellent verbal and written communication and the ability to offer guidance.
- Team player mentality.
- Attention to detail
- Some experience in working with customers or managing contract renewals, sales operations, or accounts.
- Background in technology, business, or related fields.
Our client is an international leader in global IT services. They are looking for a young and energetic person who will join a fun team to help us grow. If you are looking for a challenging yet rewarding position with opportunities to continuously learn and improve, keep reading!
Responsibilities/Tasks
Your main responsibility will consist in developing the French market:
- Turning prospects into clients by actively following up on the leads and seeking business opportunities
- Identifying future growth opportunities
- Maintaining and growing existing accounts
- Building and managing relationships with new clients
- Buying IT equipment for and from your clients
- You’re on the phone selling IT equipment B2B in France/Belgium/Luxembourg/Switzerland
- You’re following up with leads
- You’re entering your sales activities in our CRM
- You’re negotiating independently for your own deals, with the support from your team
- You’re constantly communicating with your team, including those who are abroad.
- You’re trying to learn something new every day
- You’re sharing your ideas to help us improve
Requirements
- You have a bachelor’s degree in a related field.
- You have a minimum of 4 years of work experience in a (similar) sales role
- You write and speak French and English fluently; other languages are always a plus.
- You like working hard to reach your target
- You are not afraid of the phone, social media, or just people in general
- You are a true team player
- You like learning and you are a fast learner.
- You like to work in a highly international environment
- You are energetic and proactive.
Additional information
- Uncapped Bonus
- Laptop and a cell phone
- Potential to quickly grow within the company
- Complete and ongoing training from the start
- International feel in a multi-cultural team across several countries
- Opportunity to participate in an amazing adventure that starts now and hopefully never ends.
This is a hybrid working environment
Our client is an international leader in global IT field. They are looking for a self-motivated, proactive go getter to work as their Business Developer Spanish. You will become a pivotal part of a very vibrant and successful international team.
Responsibilities/Tasks
Your main responsibility will consist in developing the Spanish market:
- Turning prospects into clients by actively following up on the leads and seeking business opportunities
- Identifying future growth opportunities
- Maintaining and growing existing accounts
- Building and managing relationships with new clients
- Buying IT equipment for and from your clients
- You’re on the phone selling IT equipment B2B
- You’re following up with leads
- You’re entering your sales activities in our CRM
- You’re negotiating independently for your own deals, with the support from your team
- You’re constantly communicating with your team, including those who are abroad.
- You’re trying to learn something new every day
- You’re sharing your ideas to help us improve
Requirements
- You have a bachelor’s degree in a related field.
- You have a minimum of 4 years of work experience in a (similar) sales role
- You write and speak Spanish and English fluently; other languages are always a plus.
- You like working hard to reach your target
- You are not afraid of the phone, social media, or just people in general
- You are a true team player
- You like learning and you are a fast learner.
- You like to work in a highly international environment
- You are energetic and proactive.
Additional information
- Uncapped Bonus
- Laptop and a cell phone
- Potential to quickly grow within the company
- Complete and ongoing training from the start
- International feel in a multi-cultural team across several countries
- Opportunity to participate in an amazing adventure that starts now and hopefully never ends.
