Understanding the IND: A Quick Guide for Expats

The IND Netherlands (Immigration and Naturalisation Service) is the Dutch government agency responsible for immigration and nationality matters. Whether you’re planning to work, study, join family, or live long-term in the Netherlands, the agency handles applications, approvals, and enforcement of immigration law.

It operates under the Dutch Immigration Act (Vreemdelingenwet) and Nationality Act (Rijkswet op het Nederlanderschap), in line with European and national regulations.


What the IND Does

The IND manages applications for:

Residence permits: for work, study, family reunification, self-employment, and start-ups
Naturalisation: processing applications to become a Dutch citizen
Asylum and protection: handling applications for international protection and refugee status


Who Needs the IND?

The IND is relevant differently depending on your citizenship:

EU/EEA/Swiss citizens generally do not need a residence permit to live or work in the Netherlands. A valid passport or ID card is sufficient. In some cases, EU/EEA/Swiss citizens may register with the IND for proof of residence or long-term stay documentation. For detailed and up-to-date information about staying longer than 3 months, visit the page Staying in the Netherlands as an EU, EEA or Swiss citizen.

Non-EU citizens must apply through the IND for a residence permit if staying longer than 90 days. Depending on nationality and specific circumstances, many also need a provisional visa (MVV) before arrival. Applications are assessed based on the purpose of stay, such as work, study, or family reunification. For more information, see the page Provisional residence permit (MVV).


Residence Permits for Non-EU Citizens

Non-EU citizens planning to stay longer than 90 days generally need:

1. MVV (Provisional Visa) – applied for together with the residence permit at a Dutch embassy or consulate. Some nationalities and situations are exempt.
2. Residence Permit – issued by the agency after arrival. The type of permit depends on your purpose: work, study, family, highly skilled migration, or self-employment.

Highly Skilled Migrants & EU Blue Card
The Netherlands encourages international talent through Highly Skilled Migrant permits and EU Blue Cards. Some employers are recognised sponsors, which can streamline the application process, but not every company holds this status.

If a residence permit is required, job seekers should check whether the company they are applying to is a recognised sponsor and able to support the application.


Contacting the IND & Making Appointments

Once you need to deal with the IND – whether for a residence permit, MVV, or other application – it’s important to know how to reach them:

IND Contact Options:
– Call the information line
– Send inquiries via the contact form

Appointments:
– Some applications require an in-person appointment
– You can schedule these directly through the online portal

For full guidance on contacting and making appointments, see the official IND website.


Further Reading

2026 Fees & Required Amounts 
Fees: costs of an application



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