Customer Care Specialist | Polish | Utrecht Area

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Are you a native Polish speaker with experience in B2B sales support and a strong technical affinity? This Customer Support role focuses on supporting clients across the Central European region, combining both sales assistance and technical guidance within a professional, product-focused environment.

General Responsibilities

  • Deliver high-quality customer service across multiple touchpoints
  • Provide product-related technical support and guidance
  • Prepare and follow up on quotations
  • Respond to and manage customer inquiries efficiently
  • Build and maintain strong relationships with partners and clients
  • Assist in coordinating regular customer engagement activities and events

Requirements

  • Native-level Polish communication skills (written and spoken)
  • Fluent English (written and spoken)
  • Technically minded or comfortable working with technical products
  • Ideally 2+ years’ experience in a B2B customer support or service role
  • Proactive, adaptable, and professional approach
  • Strong attention to detail and organizational skills
  • Ability to manage priorities effectively in a fast-paced environment
  • Confident working with Microsoft Office and computer systems

What’s Offered

  • Competitive monthly salary
  • Additional annual salary payment
  • Pension contribution
  • Hybrid working structure (office and remote balance)
  • Comprehensive product training
  • Additional benefits

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