Customer Care Specialist | Polish | Utrecht Area

Are you a native Polish speaker with experience in B2B sales support and a strong technical affinity? This Customer Support role focuses on supporting clients across the Central European region, combining both sales assistance and technical guidance within a professional, product-focused environment.

General Responsibilities

• Deliver high-quality customer service across multiple touchpoints
• Provide product-related technical support and guidance
• Prepare and follow up on quotations
• Respond to and manage customer inquiries efficiently
• Build and maintain strong relationships with partners and clients
• Assist in coordinating regular customer engagement activities and events

Requirements

• Native-level Polish communication skills (written and spoken)
• Fluent English (written and spoken)
• Technically minded or comfortable working with technical products
• Ideally 2+ years' experience in a B2B customer support or service role
• Proactive, adaptable, and professional approach
• Strong attention to detail and organizational skills
• Ability to manage priorities effectively in a fast-paced environment
• Confident working with Microsoft Office and computer systems

What's Offered

• Competitive monthly salary
• Additional annual salary payment
• Pension contribution
• Hybrid working structure (office and remote balance)
• Comprehensive product training
• Additional benefits