Field Service Technician | Dutch & English | Heerenveen

Our client builds smart machines that automate work in the pallet industry. Think of sorting lines, robotic installations, and systems that fully automatically repair or dismantle pallets. They do everything themselves: from design to assembly and service.

Responsibilities/Tasks

As a Field Service Technician, you will work on the assembly, installation, and commissioning of machines at customer sites in the Netherlands and abroad. No two days are the same: one week you may be building installations in the Netherlands, and the next week you could be working in Germany, Belgium, or Sweden. You will work together with colleagues from mechanics, electrical engineering, and software to deliver every installation perfectly. In short: you make the machine truly come to life.

  • Building and connecting pallet sorting lines, robots, and conveyor systems.
  • Testing, adjusting, and starting up complete installations.
  • Troubleshooting technical malfunctions and performing service work.
  • Contributing ideas for improvements and modifications at customer sites.
  • Working together in a small team where technology and enjoyment go hand in hand.

Requirements

  • Dutch and English language skills.
  • A technical background and degree in mechanical engineering, electrical engineering, or mechatronics.
  • Skilled with tools and not afraid to get your hands dirty.
  • Able to work independently, while also enjoying being part of a team.
  • Willingness to travel – mainly within Europe.
  • Holder of a Category B driver’s license.

A real passion for travel is required: You’ll spend around 40% of your time traveling internationally. Whether within Europe or beyond, you make sure the technology works flawlessly. And the best part? You’ll never travel alone! You’ll always be on the road with a friendly and skilled colleague. Together, you’ll get the job done, discover new places, and wrap up the day together.

What’s in it for you

  • Varied work on modern technical installations.
  • Travel opportunities throughout Europe with well-organized installation projects.
  • A service van with tools and everything you need.
  • A team that works together, laughs together, and helps each other.
  • Short lines of communication, plenty of room for your own initiative, and a team that truly supports one another.
  • A salary that matches your knowledge and commitment, plus opportunities for career growth.

Inside Sales Representative UK | English | Remote

Our client is an internationally operating company in the field of logistics and transportation in the Venray area.

The Inside Sales Representative will retain, develop, and grow a high-volume portfolio of small and mid-sized business accounts, including selected strategic growth opportunities. The role qualifies inbound leads, reactivates dormant accounts, and escalates the right customers to Field Sales when needed.

** This is a remote position. Applicants must reside in the UK and have legal authorization to work in the UK**

Responsibilities/Tasks

  • Managing a high-volume portfolio of customers through proactive outreach, lifecycle nurturing, and disciplined follow-up.
  • Taking ownership of KPI-driven commercial impact by reviewing personal performance metrics, identifying gaps, and taking responsibility for actions that improve activity, retention, and growth outcomes.
  • Qualifying inbound leads and efficiently routing them to the right commercial owner (Field Sales or self-managed).
  • Executing customer outreach campaigns, including maintenance, reactivation, and follow-up calls and emails.
  • Using CRM (CHUB), Power BI, and available market and customer data to prioritize outreach, identify growth opportunities, monitor portfolio activity, and track performance against UK market objectives.
  • Maintaining a consistent cadence of 200+ customer calls per month, supported by planned call cycles, digital channels, and CRM follow-up.
  • Recognizing signals of high potential and coordinating requalification and/or handover to Field Sales when appropriate.
  • Maintaining accurate records and insights for portfolio accounts, lost opportunities, and customer needs.
  • Contributing to the roll-out and execution of global and UK regional initiatives, ensuring alignment with customer expectations and our strategy.
  • Supporting the smaller locations of Global Key Accounts, MNC Coordinated Accounts, and international accounts with a strong cost focused approach, in line with overarching strategies.

Requirements:

  • Bachelor’s degree in business, marketing, or a related field (preferred).
  • Native English speaker with exceptional written and verbal communication skills, tailored to the UK market.
  • Experience working in a KPI-driven environment, consistently delivering results.
  • Proven success managing high-volume customer portfolios, ideally in B2B industrial sales and preferably with exposure to the UK market.
  • Demonstrated ability to build relationships via phone, email, and digital channels.
  • Excellent virtual communication and presentation skills, with the ability to effectively engage and influence stakeholders at different levels.
  • Self-motivated, proactive, and ambitious, with the drive to take ownership.
  • Strong analytical and problem-solving skills, with the ability to translate data into clear actions, identify business opportunities, and maximize results from a data-rich environment.
  • Based in the UK with legal rights to work there.

Customer Service Representative | Benelux | Venray Area

Our client is an internationally operating company in the field of logistics and transportation in the Venray area.The customer service representative will be the first point of contact for the customer to support them and add value to their customers’ experience.

Responsibilities/Tasks

  • You will operate with your team in an MBU way of working in line with the values and strategy.
  • You take care of the daily incoming orders and calls and register all these contact moments in the CRM system.
  • You act on customer complaints and follow up actively and accurately with a problem-solving mindset and follow up with the customer on a resolution.
  • You serve as the primary contact for customers for product and sales information; liaise with various internal departments on stock and financial issues.
  • Actively call customers on overdue invoices and work on a solution to collect the overdues.
  • You will operate with your team in a small business unit way of working; in line with the company’s values and strategy.
  • Some more generic office tasks will be involved as well.
  • Will participate or lead improvement activities which will impact the customer and drive efficiency.

Requirements

  • MBO/HBO education (obtained through education or through work experience)
  • Dutch native or near-native language skills; English excellent
  • 2-3 years of work experience in a similar role (preferably B2B experience)
  • Strong problem solving and anticipation skills
  • Well-organised and good prioritizing tasks
  • Multitasking and flexible; stress-resistant and comfortable in dynamic and fast-paced environment
  • Strong team player
  • Decisive, hands-on and a pro-active personality
  • Available full time (working hours between 8.00 am and 6.00 pm)
  • Excellent MSOffice, Excel and Outlook skills and experience with ERP

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