Senior Credit Controller | German & Dutch | Alkmaar

Senior Credit Controller – Dutch, German & English – Alkmaar area

For one of our international clients in the Alkmaar area, we are looking for an experienced credit controller with a keen eye for numbers and strong communication skills.

As a Senior Credit Controller, you are the key figure in efficiently managing and optimizing our accounts receivable portfolio. You are responsible for independently following up on outstanding invoices for the Netherlands, Belgium, and Germany. In addition, you oversee the receivables portfolios in Poland and Finland. You monitor the quality of the receivables process and make adjustments where necessary.

Responsibilities/Tasks

  • Maintain independent telephone and written contact with customers in The Netherlands, Belgium and Germany
  • Supervise and monitor the receivables process in Poland and Finland.
  • Identify bottlenecks and propose improvements within the receivables process.
  • Prepare reports and analyse payment behaviour.
  • Work closely with Inside Sales at local offices and the Finance team.
  • Ensure correct processing of customer payments.

Requirements

  • At least 5 years of experience in a similar position.
  • Excellent command of Dutch, German, and English, both spoken and written. French is an advantage.
  • Experience with international customers is essential.
  • Strong communication and negotiation skills.
  • Experience with credit management software (preferably Credit Device) and ERP systems.
  • A proactive, independent work attitude with great attention to detail.

What’s on Offer

  • A dynamic and supportive team environment.
  • Opportunities to gain experience in a reputable international company.
  • Competitive salary and benefits package for the duration of the contract.
  • A positive and inclusive workplace culture.

Sales Support Specialist | English | Nijmegen

Our client is an international leader in global IT field. They are looking for a self-motivated, proactive go getter to work as their Sales Accelerator. You will become a pivotal part of a very vibrant and successful international team.

Responsibilities/Tasks

The Sales Accelerator ensures smooth and efficient day-to-day operations by offering administrative and organizational support. The Sales Accelerator is responsible for aligning the daily operations internally across departments and handling customer contact when needed.

In a nutshell, you will be supporting the account managers by:

  • Handling and managing contracts
  • Handling and managing sales orders
  • Building and managing relationships with clients
  • Providing the best customer service possible
  • Helping them reach sales goals

Every day will be different but some of your daily tasks will include:

  • You identify customers’ needs and map these against the entire hardware and services portfolio
  • You work on building or maintaining relationships with clients
  • You enter sales and purchase orders in the ERP tool
  • You elaborate sales proposals based on customers’ requests for products and/or services
  • You onboard new clients (e.g. adding the company information to our internal ERP tools)
  • You act as the liaison between the customer and internal departments
  • You follow sales operations processes and make suggestions for improvement

Requirements

  • You have a bachelor’s degree in a related field
  • You have 2 to 4 years of experience as part of a sales or customer service team
  • You write and speak English fluently. Other languages are always a plus
  • You are proactive (toward clients and your colleagues) to provide help when and where needed
  • You are business and solutions-minded
  • You are detail-oriented and strive to do things right
  • You have solid planning and organizational skills
  • You feel comfortable within a fast-moving international environment

Additional information

  • Laptop and a cell phone
  • Potential to quickly grow within the company
  • Complete and ongoing training from the start
  • International feel in a multi-cultural team across several countries
  • Opportunity to participate in an amazing adventure that starts now and hopefully never ends.

Customer Support Specialist | German | Venray

Our client is an international player in logistics and transportation based in the Venray area. As a Customer Support Specialist, you’ll be the first point of contact for customers, supporting them and ensuring every interaction adds real value to their experience.

Responsibilities/Tasks

  • You will operate with your team in an MBU way of working in line with the values and strategy.
  • You take care of the daily incoming orders and calls and register all these contact moments in the CRM system.
  • You act on customer complaints and follow up actively and accurately with a problem-solving mindset and follow up with the customer on a resolution.
  • You serve as the primary contact for customers for product and sales information; liaise with various internal departments on stock and financial issues.
  • Actively call customers on overdue invoices and work on a solution to collect the overdues.
  • You will operate with your team in a small business unit way of working; in line with the company’s values and strategy.
  • Some more generic office tasks will be involved as well.
  • Will participate or lead improvement activities which will impact the customer and drive efficiency.

Requirements

  • MBO/HBO education (obtained through education or through work experience)
  • German native or near-native language skills; Professional English
  • 2-3 years of work experience in a similar role (preferably B2B experience)
  • Strong problem solving and anticipation skills
  • Well-organised and good prioritizing tasks
  • Multitasking and flexible; stress-resistant and comfortable in dynamic and fast-paced environment
  • Strong team player
  • Decisive, hands-on and a pro-active personality
  • Available full time (working hours between 8.00 am and 6.00 pm)
  • Excellent MSOffice, Excel and Outlook skills and experience with ERP

Customer Support Specialist | Dutch | Venray

Our client is an international player in logistics and transportation based in the Venray area. As a Customer Support Specialist, you’ll be the first point of contact for customers, supporting them and ensuring every interaction adds real value to their experience.

Responsibilities/Tasks

  • You will operate with your team in an MBU way of working in line with the values and strategy.
  • You take care of the daily incoming orders and calls and register all these contact moments in the CRM system.
  • You act on customer complaints and follow up actively and accurately with a problem-solving mindset and follow up with the customer on a resolution.
  • You serve as the primary contact for customers for product and sales information; liaise with various internal departments on stock and financial issues.
  • Actively call customers on overdue invoices and work on a solution to collect the overdues.
  • You will operate with your team in a small business unit way of working; in line with the company’s values and strategy.
  • Some more generic office tasks will be involved as well.
  • Will participate or lead improvement activities which will impact the customer and drive efficiency.

Requirements

  • MBO/HBO education (obtained through education or through work experience)
  • Dutch native or near-native language skills; English excellent
  • 2-3 years of work experience in a similar role (preferably B2B experience)
  • Strong problem solving and anticipation skills
  • Well-organised and good prioritizing tasks
  • Multitasking and flexible; stress-resistant and comfortable in dynamic and fast-paced environment
  • Strong team player
  • Decisive, hands-on and a pro-active personality
  • Available full time (working hours between 8.00 am and 6.00 pm)
  • Excellent MSOffice, Excel and Outlook skills and experience with ERP