IT Project Manager – English – Nijmegen area

Are you a Project Manager looking for your next opportunity in an international and innovative environment? Our client, a global leader in IT infrastructure solutions, is looking for you to join their dynamic team in Nijmegen.

In this role, you are in direct contact with their global client base. Depending on your experience, you could immediately lead medium-sized and large international projects from start to finish for various international customers. You create solutions for them and you support their IT infrastructure needs.

You also work with the Account Managers to develop the business with their clients, taking action on cross-sales opportunities, always aiming to deliver the best possible customer experience.

Responsibilities/Tasks

Managing your projects from A to Z includes:

  • Resource planning
  • Service Partner management
  • Reporting
  • Project administration activities
  • Streamlining internal communication
  • Building project proposals
  • Identifying and developing cross-sales opportunities to bring additional business while running a project
  • Planning and leading project meetings with customers
  • Ensuring communication (both externally and internally) is free-flowing, timely and accurate throughout all project phases

Requirements

  • You have a bachelor’s or master’s degree, demonstrating a solid foundation in your field.
  • You bring at least one year of project management experience, navigating complex projects within an organization.
  • You thrive under pressure, staying calm and flexible even in demanding situations.
  • You’re willing to work in a 24/7 environment, embracing a non-9-to-5 mindset. This means that you’re open to working outside regular office hours, balancing your schedule to fit both work and personal life.
  • You have a business mindset and are interested in sales (developing business with clients while managing a project).
  • You have a positive, can-do attitude, always ready to tackle challenges.
  • You think outside the box, solving problems creatively and proactively.
  • You excel at multitasking, and maintaining productivity even when juggling multiple priorities.
  • You have excellent communication skills, both written and spoken, with a professional command of English.
  • You have a valid work permit – no sponsorship possible

What’s in it for you:

  • Competitive salary + 8% vacation allowance.
  • A permanent contract from the beginning.
  • An attractive pension plan: the contribution rate for the pension plan is 15%, and the employee/employer split is 50/50.
  • 25 holidays per year + 1 “you” day.
  • A vibrant and inclusive work culture where your work makes a difference.
  • Opportunities for professional development and career growth.
  • Project Management and IT Training opportunities (Prince2, ITIL)
  • Flexible work arrangements, including the option to work from home 2 days per week.
  • Access to our ‘Be All You Can Be’ program, which includes a business coach, therapist, and health coach, among others.
  • An exciting workplace, with perks such as a company gym, a free weekly professional on-site group trainer, and an attractive company lunch plan.

Customer Service Representative – German – Venray area

Our client is an internationally operating company in the field of logistics and transportation in the Venray area.

The Customer Service Representative will be the first point of contact for the customer to support them and add value to their customers’ experience.

Responsibilities/Tasks

  • You will operate with your team in an MBU way of working in line with the values and strategy.
  • You take care of the daily incoming orders and calls and register all these contact moments in the CRM system.
  • You act on customer complaints and follow up actively and accurately with a problem-solving mindset and follow up with the customer on a resolution.
  • You serve as the primary contact for customers for product and sales information; liaise with various internal departments on stock and financial issues.
  • Actively call customers on overdue invoices and work on a solution to collect the overdues.
  • You will operate with your team in a small business unit way of working; in line with the company’s values and strategy.
  • Some more generic office tasks will be involved as well.
  • Will participate or lead improvement activities which will impact the customer and drive efficiency.

Requirements

  • MBO/HBO education (obtained through education or through work experience)
  • German native or near-native language skills; English excellent
  • 2-3 years of work experience in a similar role (preferably B2B experience)
  • Strong problem solving and anticipation skills
  • Well-organised and good prioritizing tasks
  • Multitasking and flexible; stress-resistant and comfortable in dynamic and fast-paced environment
  • Strong team player
  • Decisive, hands-on and a pro-active personality
  • Available full time (working hours between 8.00 am and 6.00 pm)
  • Excellent MSOffice, Excel and Outlook skills and experience with ERP