The Network Application Engineer will work with high performance AudioVideo streaming networks to meet the strategic objectives of our customers. This includes both pre and post sales design, implementation and support as well as validation of emerging network technologies.
This position will focus primarily on multi-vendor networks, as well as AV Streaming and Control products that leverage network technology.
Review system requirements to ensure understanding, accuracy, completeness, and feasibility
Participate in formal design and implementation activities ensuring performance and adherence to standards and best practices
Serve as an escalation point for general network and network enabled product technical support
Work across multiple teams to test and troubleshoot issues, validate new products and technologies and provide solutions, designs, recommendations and supporting documentation
Work with multiple network vendors and network technologies to provide solutions that meet our customers requirements
Create appropriate technical documentation for the task assigned.
Requirements
BS degree in EE, CE, CS, IT or ET or equivalent experience in the audio visual or IT industry
3+ years of experience developing and integrating network and enterprise management systems in large enterprise IT network organization
Experience in creating technical solutions and in working with multiple business units and solution teams to leverage multiple technologies
Solid foundation in general network engineering including physical and logical network topologies, L2, L3, routing protocols
Ability to diagnose and resolve technical issues effectively and in a timely manner
Experience managing high performance networks utilizing network analysis tools, bandwidth management, QoS, and traffic shaping
Experience with packet capture and analysis of common network protocols such as UDP, RTP, PTP, TLS, HTTPs, Etc.
Proven ability to deploy technical solutions into an existing infrastructure, including the identification and integration of products and services
Able to provide strong consulting and strategic advising to our Sales, Product Management and Delivery teams in the network design and requirements
Able to provide technical direction for best practices and functional roles during customer engagements, to include assisting in identifying skills and business shortfalls in a customer environment and participating in the establishment of solutions
Excellence in training, motivating and guiding colleagues to achieve results and meet internal objectives
Proven ability to achieve consensus decisions on complex business and technical challenges
Ability to communicate technical information in a concise, understandable and accurate fashion to non-technical personnel and articulate vision across Executives and Technical Decision Makers
Excellent communication and presentation skills, (written, and verbal)
Strong attention to details, highly organized
Ability to work well in a fast-paced professional office environment
