Within the position of Order Processor you will be responsible for all domestic and international orders for the Nordics region. You will be interacting with different departments within the company from Sales, Operations to Accounting and be in contact with our customers regarding the order status You will be the (first) point of contact for all customer related questions. You will be responsible for the order flow and therefore you know the importance of getting ship dates, lead times and orders back to the customer and Sales department in a timely manner.
Follow up on order related issues via phone, email, hard copy orders for customers and all related departments
Inform customer and Sales regarding ship dates, planning and product issues
Work with the Supervisor to expedite all required products from the US office
Maintain the daily upcoming shipment report to check the stock levels and process orders.
Deal with all kind of stock issues; "stop ships", deviations, engraving orders, ER's, re-schedules of new products, discontinued products and inform the customer and Sales department.
Work with Operations regarding the order flow, which can or cannot go.
Monitor orders to ensure that adjustments to orders are taken care of and cut off times are met
Upkeep of administration within Order Processing department
Perform all other tasks as assigned by the Order Processing Supervisor
Business fluent English skills and excellent communication skills
Good computer skills
Able to multitask
Work efficiently with little supervision and in a team environment
Have a sense of urgency when handling issues
You can also contact us via..
+31 (0)33 479 30 95
We have recently been alerted about a potential threat. It has come to our attention that individuals are attempting to impersonate our organization, contacting job seekers via different social media channels, including Whatsapp and Messenger, with the purpose to exploit unsuspecting job seekers. Please stay alert, regarding unusual e-mail addresses as a sender or Whatsapp messages when the landcode is not +31 (landcode NL). Abroad Experience would never request any form of payment, including money, to assist you in your job search. Any such claims or demands made by individuals posing as representatives of our company are unequivocally false and not in accordance with Dutch law.
We remain committed to ensuring the safety and security of all applicants. Should you have any concerns or questions, please do not hesitate to reach out to our authorized representatives.
Here is a little reminder on how to avoid scammers: https://www.flexjobs.com/blog/post/know-recruitment-fraud/