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Customer Care Support - German- Rotterdam

Are you a fluent German speaker and do you have affinity with food, health and nutritional supplements? Are you looking for a position where you need both a service-oriented and a commercial attitude? And do you enjoy being part of a fast-growing international organization?

In order to give our customers the best possible service, we have a team of customer service employees and dietitians who assist our customers in a professional and service-oriented manner, including providing personalized advice.


  • You maintain contact with customers via telephone and e-mail.
  • You will be the first point of contact and will advise customers about nutritional supplements during - and after - a bariatric procedure and will provide excellent service.
  • Through your friendly and professional working method, you will contribute to the satisfaction of the company's customers, ensuring loyal and happy customers.
  • You work in various campaigns with targets to achieve monthly customer service goals.
  • Follow up on order related issues via phone, email, hard copy orders for customers and all related departments.
  • General administrative task.


  • Bachelor degree in a relevant field.
  • You have at least 1-3 years of work experience in a customer service function and can quickly switch between telephone and e-mail communication.
  • You have a commercial attitude and enjoy convincing customers to (continue to) use our client's products.
  • You have a professional attitude and are a team player
  • You have an excellent command of the German and English language in word and writing. A good level of the Dutch or another European language is a strong advantage.
Legal Status
Can you precise which work permit you have?
For How long is your work permit valid?

Without a valid working permit, it will be challenging for us to introduce you to our clients. Abroad Experience Recruitment recruits for companies who only accept candidates with a valid work permit and our agency does not offer the service to apply for work permits for candidates. Learn more about this


Job Sector


Please include any relevant information such as salary indication, notice period (if currently employed) and work permit status (if applicable).
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Please note: All applicants will be considered for employment opportunities without attention to age, race, color, religion, sexual orientation, gender, nationality or disability status.

Your CV or other attached documents do not need to state any details with regards to the above criteria. For more information, please also have a look at our privacy statement:

You can also contact us via..

+31 (0)33 479 30 95


We have recently been alerted about a potential threat. It has come to our attention that individuals are attempting to impersonate our organization, contacting job seekers via different social media channels, including Whatsapp and Messenger, with the purpose to exploit unsuspecting job seekers. Please stay alert, regarding unusual e-mail addresses as a sender or Whatsapp messages when the landcode is not +31 (landcode NL). Abroad Experience would never request any form of payment, including money, to assist you in your job search. Any such claims or demands made by individuals posing as representatives of our company are unequivocally false and not in accordance with Dutch law.

We remain committed to ensuring the safety and security of all applicants. Should you have any concerns or questions, please do not hesitate to reach out to our authorized representatives.

Here is a little reminder on how to avoid scammers: