We are seeking an organized candidate to join our client's Order Management team as German speaking Order Administrator. The successful candidate will be responsible for processing customer orders in a timely and accurate manner.
Main Tasks
Receive and process customer orders via phone, email, and online platforms
Ensure that all orders are accurately entered into the system
Communicate with internal parties to resolve any issues or concerns related to their orders
Provide information and assistance to internal parties and customers regarding product availability, pricing, and shipping in German and English.
Follow up with customers to ensure satisfaction with their orders
Maintain accurate and up-to-date records of customer interactions and transactions
Provide support to the sales and customer service teams as needed
Requirements
Fluency in the German and English language (written and spoken).
Strong communication skills
Excellent organizational and time management abilities
Ability to work independently and as part of a team
Strong attention to detail and accuracy
Proficient in Microsoft Office and familiar with order processing systems
Prior experience in a similar role is a plus
This is a full-time position with competitive compensation and benefits package. If you are an experienced Order Administrator with a passion for back-office administration and a desire to work with a dynamic and growing company, we encourage you to apply today.
