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Customer Support Representative - Dutch - Rotterdam

Responsibilities/Tasks

Are you a fluent Dutch speaker and do you have affinity with food, health and nutritional supplements? Are you looking for a position where you need both a service-oriented and a commercial attitude? And do you enjoy being part of a fast-growing international organization?

In order to give our customers the best possible service, we have a team of customer service employees and dietitians who assist our customers in a professional and service-oriented manner, including providing personalized advice.

  • You maintain contact with customers via telephone and e-mail.
  • You will be the first point of contact and will advise customers about nutritional supplements during - and after - a bariatric procedure and will provide excellent service.
  • Through your friendly and professional working method, you will contribute to the satisfaction of the company's customers, ensuring loyal and happy customers.
  • You work in various campaigns with targets to achieve monthly customer service goals.
  • Follow up on order related issues via phone, email, hard copy orders for customers and all related departments.
  • General administrative task.

Requirements

  • Bachelor degree in a relevant field.
  • You have at least 1-3 years of work experience in a customer service function and can quickly switch between telephone and e-mail communication.
  • You have a commercial attitude and enjoy convincing customers to (continue to) use our client's products.
  • You have a professional attitude and are a team player
  • You have an excellent command of the Dutch language in word and writing. Another European language is a strong advantage.
Application
Legal Status

Without a valid working permit, it will be challenging for us to introduce you to our clients. Abroad Experience Recruitment recruits for companies who only accept candidates with a valid work permit and our agency does not offer the service to apply for work permits for candidates. Learn more about this

Capabilities

Job Sector
Availability

Comments

Please include any relevant information such as salary indication, notice period (if currently employed) and work permit status (if applicable).
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Please note: All applicants will be considered for employment opportunities without attention to age, race, color, religion, sexual orientation, gender, nationality or disability status.

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You can also contact us via..

+31 (0)33 479 30 95

abroad@abroad-experience.com