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Credit Collection Specialist - German - Alkmaar

Main Tasks:

  • Perform collection activities via telephone and emails.
  • Help to clean up an old portfolio of DACH customers.
  • Administer and monitor overdue payments within company guidelines and procedures.
  • Interact daily with internal and external stakeholders, including the management team, finance, sales and customers.
  • Ensure that customer details and account information is up to date.
  • Handle client queries and solve any issues in order to create good relationships.
  • Coordinate and monitor payment plan proposals.
  • Work together with the Credit Risk team when required.

Requirements

  • 2-3 years experience in customer service and/or customer account management
  • Must be native or very fluent in German
  • Good communication skills in English
  • Excellent phone voice and skills
  • Reliable, self-motivated and pro-active in finding solutions
  • Independent and responsible worker
  • Flexible (in working hours and jobs that are assigned)
  • Ability to operate computer systems with accuracy and efficiency (Excel, CRM, Oracle etc.)
  • Stress resistant and ability to prioritize
  • Accurate and clear in your work ethic
  • Excellent team player
Application
Legal Status

Without a valid working permit, it will be challenging for us to introduce you to our clients. Abroad Experience Recruitment recruits for companies who only accept candidates with a valid work permit and our agency does not offer the service to apply for work permits for candidates. Learn more about this

Capabilities

Job Sector
Availability

Comments

Please include any relevant information such as salary indication, notice period (if currently employed) and work permit status (if applicable).
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