Account Coordinator- German- Amersfoort Area

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Job Contact
Abroad Experience
abroad@abroad-experience.com
0031 33 479 3095

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Our client is one of the world’s largest suppliers of components to the biking industry.

Responsibilities/Tasks

Do you have what it takes to build strong relationships, coordinate day-to-day tasks with your dedicated customer accounts and thrive in a supportive and international environment? Then this job is for you!

  • Represent our client towards the customer and act as the primary contact for your own customer accounts
  • Develop and maintain business relationships with your dedicated B2B customer base and nurture these connections into strong, long term partnerships
  • Work closely together with different departments, such as sales, finance, shipping locations and international stakeholders to give the best possible service to our customers
  • Manage order fulfilment from receipt to shipment, including entering, scheduling and confirming of orders
  • Monitor orders and shipments in close cooperation with our production locations in Asia, USA and Europe
  • Follow up & follow through on inquiries regarding sales orders, lead times, shipments, logistics, products and services and ensure customer requirements are met consistently
  • Partner with Sales to onboard new customers and maintain accuracy of customer data
  • Collaborate closely with Inside Sales team members, sharing information and best practices and support each other to achieve team goals
  • Collaborate in cross-functional project teams and contribute to the continuous improvement of business processes

Requirements

  • Bachelor degree (obtained through education or working experience)
  • Excellent written and spoken English and proficiency in the German language.
  • Strong organizational and planning skills
  • Great communication and intercultural skills
  • Proactive self-starter and independent thinker
  • Experience within an (international) customer relations environment is a plus
  • Knowledge of SAP/CRM systems is an advantage

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