Responsible for contacting warm and cold leads, creating customer awareness, presenting our products and services to potential customers, and closing sales.
Responsibilities/Tasks
- Utilize proven sales methods to prospect, qualify, and close sales while building customer relationships on the phone.
- Identify opportunities to upsell additional products and services to new and existing customers.
- Facilitate positive interactions with potential customers via phone, email, and video conference.
- Conduct online demonstrations for interested prospects.
- Follow up with leads from customer service team to transition prospects to customers.
- Collaborates with Sales & Marketing Team for optimal market penetration.
- Continually maintains expert level understanding of all company products, services, and pricing to enthusiastically communicate the benefits and value of company products and services.
- Actively research marketplace to gain better understanding of competitors and what prospects and customers are interested in to help generate demand.
- Ensure customers have an exceptional experience and resolve customer service issues in a timely and professional manner.
- May prepare various reports for management as well as gather research and statistics.
- Meet with Sales Director on a regular basis (on-line) to review activities and initiatives.
- Performs other duties and projects as assigned related to the role.
Requirements
- Vocational /MBO/HBO degree
- 2-4 years of relevant experience
- Excellent level of German and English, additional languages a plus
- Experience with cold calling, prospecting, and closing sales.
- Experience working in B2B or SaaS.
- Demonstrated understanding and application of effective selling strategies and techniques.
- Excellent verbal and written communication skills.
- Ability to thrive in a fast-paced and changing work environment.
- Self-motivated, passionate, and driven to succeed.
- Committed to creating the best possible experience for our customers.
- Proficient with CRM software and other sales tools used to manage customer relationships, sales activities, and pipeline opportunities.
- Proficiency in Microsoft applications (Excel, Word, Outlook, PowerPoint)
- Must be flexible, coachable, and a team player.
