For an international technical company in Amersfoort.
Responsibilities/Tasks
Are you a Native French speaker with customer service experience and an interest in learning about technical products? Then this Customer Support role for the French market could be a great fit for you! As a Customer Support Specialist, you’ll support customers in France with their questions, product information and general technical queries, while working in an international and professional environment. Your responsibilities will include:
- Provide excellent customer service.
- Issue and follow-up on quotations.
- Handle customer requests.
- Develop and maintain close relationships and contact with dealer base.
- Coordinate the training academy each month (participating during lunches and/or dinners with customers).
Requirements:
- Excellent to native communication skills in French (written and verbal).
- Fluent English language skills.
- An interest in or affinity with technical products – you do not need to be a technical expert. Full training will be provided, so a willingness to learn and an interest in understanding the products are more important.
- Preferably some experience in a B2B customer service department.
What’s in it for you:
- 13th-month salary
- Health insurance contribution
- Pension Contribution
- Extensive training programs
- Working within a professional team
- Hybrid working model: 2 days working from home and 3 times per week from the office in Amersfoort
