Our client, a global leader in apparel and accessories, is seeking a Credit Controller with German to support their team in Hoofddorp.

Responsibilities/Tasks

The credit control team plays a vital role in keeping the business running smoothly by ensuring strong cash flow and managing credit risk across diverse and fast-changing markets. Our client is on the lookout for a dedicated and detail-focused Credit Controller to join their Hoofddorp office and take charge of credit management for their Germany portfolio.

Debt Collection & Account Management

• Monitor and manage accounts receivable ledgers for Germany, chasing overdue debts promptly.
• Contact customers professionally via phone, email, or written correspondence to collect outstanding payments according to agreed terms.
• Manage a portfolio of customer accounts, ensuring timely payment and clear communication on credit limits and invoices.
• Escalate unresolved debts to management or legal teams when necessary.

Invoice & Data Management

• Ensure accuracy and timely dispatch of invoices, working closely with sales and customer service to maintain correct billing information.
• Resolve discrepancies in invoices or payment terms efficiently with customers.

Credit Risk & Reporting

• Conduct creditworthiness assessments for new and existing customers; advise sales on credit limits and payment terms.
• Prepare and maintain reports including aging reports, cash flow forecasts, and accounts receivable status to support month-end and year-end closings.
• Keep detailed documentation of all customer interactions, payments, and disputes in ERP systems.

Process Improvement & Compliance

• Identify opportunities to improve credit control workflows to reduce overdue debt and streamline collections.
• Ensure compliance with all relevant legal and company policies regarding credit control, bad debt procedures, and record-keeping.

Requirements

Qualifications

• Bachelor’s degree in Finance, Accounting, Business, or a related discipline preferred.
• 2-3 years’ experience in credit control, accounts receivable, or collections.
• Experience with ERP and credit control systems (SAP preferred; familiarity with Exenta or Credit Device is a plus).
• Fluent in English and German (spoken and written).

Skills & Attributes

• Strong communication and negotiation skills with a customer-centric, professional approach.
• Detail-oriented and organized, able to manage multiple priorities in a fast-paced environment.
• Proactive self-starter who confidently initiates collection actions and problem-solving.
• Collaborative team player, comfortable working cross-functionally with sales, finance, and customer service.
• Proficient in Microsoft Office Suite, especially Excel.