Operations Manager | English | Utrecht Area

Our international client, who are leaders in their field, located in the Utrecht area, are currently looking for an Operation Manager.

Responsibilities/Tasks

Are you organized, hands-on, and ready to help deliver seamless events? Join the team as an operations Manager and support the smooth execution of a large-scale international exhibition welcoming 15,000+ attendees and 800+ exhibitors. You’ll be at the center of the action, coordinating logistics, supporting exhibitors and clients, and helping our team pull off the event.

We’re looking for a proactive, hands-on Operations Manager to help deliver smooth, high-quality events. You’ll work closely with internal teams, suppliers, sponsors, and exhibitors to make sure everything runs like a dream. This role is perfect if you enjoy being in the thick of things, love logistics, and want to grow your event management skills.

Event & Exhibitor Support

  • Coordinate operational delivery for exhibitors and sponsors.
  • Turn commercial agreements into actionable plans.
  • Make sure deliverables happen on time and to spec.
  • Keep things running smoothly on-site with internal teams and contractors.

Client & Team Coordination

  • Build strong, professional relationships with clients and exhibitors.
  • Help manage client requests and solve operational hiccups.
  • Collaborate with colleagues on planning, timelines, and event execution.

Operational Planning & Execution

  • Assist in creating exhibitor manuals and operational schedules.
  • Support floor plan coordination and liaise with contractors.
  • Keep everything compliant with venue rules and safety standards.
  • Join the on-site team during setup, live events, and breakdown.

Financial & Commercial Awareness

  • Help track budgets and contractor billing.
  • Spot small opportunities for operational upsells.

Requirements

  • 3-5 years in event or exhibition operations.
  • Experience managing clients or exhibitors.
  • Strong organizational, communication, and multitasking skills.
  • Comfortable juggling logistics and multiple priorities.
  • Basic budgeting or contract knowledge is a plus.
  • Fluent in English.

Key Competencies

  • Calm, reliable, and proactive under pressure.
  • Hands-on, team-oriented, and solution-driven.
  • Detail-oriented, organized, and flexible.
  • Curious and eager to learn in a fast-paced live event environment.

International Test Engineer | English | Utrecht area

Our client is a global leader in the design and production of advanced R&D process equipment for the food industry. With a strong focus on innovation and quality, they provide tailored solutions to clients worldwide. To support their growing international operations, they are seeking a skilled and motivated International Test Engineer to join their Service team in the Utrecht region.

As an International Test Engineer, you will play a critical role in the installation, commissioning, testing, and maintenance of high-tech food processing equipment. This hands-on role combines technical expertise with international travel and customer interaction. You will be part of a collaborative team that ensures the performance and reliability of machines before they are delivered and installed at client sites.

Key Responsibilities

  • Perform installation, commissioning, and functional testing of process equipment in-house and on-site
  • Supervise Factory Acceptance Tests (FAT) and guide customers through the evaluation of their machines
  • Commission equipment at customer locations, including end-user training and operational handover
  • Diagnose and resolve mechanical and electrical malfunctions, both remotely and on-site
  • Carry out preventive maintenance and provide support to the customer service team
  • Act as a technical point of contact for customers, offering solutions and advice on usage and maintenance
  • Travel internationally up to 50% of the time, with trips lasting up to two weeks-most weekends are spent at home

Requirements

  • Bachelor’s degree (HBO) in Electrical Engineering, Mechatronics, or a related field
  • Willingness and enthusiasm to travel internationally up to 50% of your time
  • Experience or familiarity with PLC control systems is a strong plus
  • Based in or willing to relocate to the Utrecht area
  • Excellent communication and interpersonal skills
  • Proactive, solution-oriented mindset with the ability to work independently
  • Well-organized, stress-resistant, and capable of managing multiple tasks
  • Fluent in English; knowledge of Dutch, French, Portuguese, or Spanish is a plus

What’s in It for You

  • Join a market leader in a dynamic and international work environment
  • Work with cutting-edge technology in the food processing sector
  • Opportunities for personal and professional growth
  • A diverse role combining engineering, travel, and customer interaction

Customer Care Specialist | Polish | Utrecht Area

Are you a native Polish speaker with experience in B2B sales support and a strong technical affinity? This Customer Support role focuses on supporting clients across the Central European region, combining both sales assistance and technical guidance within a professional, product-focused environment.

General Responsibilities

  • Deliver high-quality customer service across multiple touchpoints
  • Provide product-related technical support and guidance
  • Prepare and follow up on quotations
  • Respond to and manage customer inquiries efficiently
  • Build and maintain strong relationships with partners and clients
  • Assist in coordinating regular customer engagement activities and events

Requirements

  • Native-level Polish communication skills (written and spoken)
  • Fluent English (written and spoken)
  • Technically minded or comfortable working with technical products
  • Ideally 2+ years’ experience in a B2B customer support or service role
  • Proactive, adaptable, and professional approach
  • Strong attention to detail and organizational skills
  • Ability to manage priorities effectively in a fast-paced environment
  • Confident working with Microsoft Office and computer systems

What’s Offered

  • Competitive monthly salary
  • Additional annual salary payment
  • Pension contribution
  • Hybrid working structure (office and remote balance)
  • Comprehensive product training
  • Additional benefits