Application Engineer | Italian | Amersfoort

Our client is an international technical company based in Amersfoort and is currently seeking a proficient Application Engineer who is fluent in Italian.

We are in search of a Technical Expert on AV products and applications to perform Engineering, Sales and Troubleshooting tasks. Are you an Engineer with an Electronic (AV) background with commercial skills?

Responsibilities/Tasks

As Application Engineer you will become a top-notch technical expert on professional Audio Visual products, Audio Visual System Design and related applications. The Application Engineer position is a technical engineering position within the Sales Department. The primary responsibilities of this position revolve around manning the ‘Hot Line support system and as such the position requires an individual to perform both technical/engineering and sales/customer service related tasks.

Provide new product ideas and changes to future products;
In house product testing for technical issues experienced infield;
Answering the Hot Line support call, Trouble shooting technical problems with professional AV systems over the phone;
Traveling to, and representing the company at trade shows and dealer events, including participation in set up and tear down of such events;
Thorough understanding of the product line, product functions, features and applications;
Developing a working knowledge of competitive products and related technologies;
Providing product availability and pricing information over the phone to the dealers and end users and other sales related tasks as needed;
Training of sales team members and new employees as well as the dealers and end users; company.

Requirements

Graduate in Electrical and or Electronics engineering from an accredited college, university or equivalent with 3 to 5 years Experience in Audio Visual Systems Design and/or Implementation;
Able to present products, solution and technology to the client base;
Excellent knowledge in Audio Visual system designing or commissioning;
Team worker with a Professional and friendly attitude that demonstrates a genuine desire to help solve problems in a friendly atmosphere;
Native written communication skills in Italian and English;
Valid Driving License will be an added advantage.

This is a full-time position with competitive compensation and benefits package. If you are an experienced Electronics Engineer with a passion for technical support and a desire to work with a dynamic and growing company, we encourage you to apply today.

This role is a hybrid working environment.

Application Engineer | German | Amersfoort

Our client is an international technical company based in Amersfoort and is currently seeking a proficient Application Engineer who is fluent in German.

Responsibilities/Tasks

Provide new product ideas and changes to future products;
In house product testing for technical issues experienced infield;
Answering the Hot Line support call, Trouble shooting technical problems with professional AV systems over the phone;
Traveling to, and representing the company at trade shows and dealer events, including participation in set up and tear down of such events;
Thorough understanding of the product line, product functions, features and applications;
Developing a working knowledge of competitive products and related technologies;
Providing product availability and pricing information over the phone to the dealers and end users and other sales related tasks as needed;
Training of sales team members and new employees as well as the dealers and end users; company.

Requirements

Graduate in Electrical and or Electronics engineering from an accredited college, university or equivalent with 3 to 5 years Experience in Audio Visual Systems Design and/or Implementation;
Able to present products, solution and technology to the client base;
Excellent knowledge in Audio Visual system designing or commissioning;
Team worker with a Professional and friendly attitude that demonstrates a genuine desire to help solve problems in a friendly atmosphere;
Native written communication skills in German and English;
Valid Driving License will be an added advantage.

This role is a hybrid working environment.

Technical Solutions Manager | English | UK-Based

The Technical Solutions Manager is a remote role that combines advanced technical support, AV control programming, system design, and on-site commissioning expertise. This position supports customers in the UK region throughout the lifecycle of strategic AV projects – from pre-sales design and validation to field deployment, troubleshooting, and product feedback. The role requires strong technical knowledge, excellent communication skills, and hands-on experience in commissioning AV control systems in the field.

Responsibilities/Tasks

Technical Support & Control Applications

Provide both remote and on-site support for AV control systems, assisting with design, configuration, and troubleshooting.
Diagnose issues related to control software, AV hardware communication (RS232, TCP/IP), and third-party device integration.
Guide customers through system setup and resolve anomalies in software or hardware operation.

System Design & Pre-Sales Engineering

Collaborate with Project Consulting Managers and Technical Managers on large-scale AV system designs, tenders, and proposals.
Validate technical feasibility and compliance with customer requirements.
Create alternative designs to competitive solutions.

Field Commissioning

Travel to customer sites to perform system commissioning, validation, and troubleshooting.
Ensure proper integration and functionality of AV control systems during final deployment.
Provide hands-on support and training to clients.

Post-Sales & Product Feedback

Evaluate project outcomes and provide feedback to sales and technical teams.
Inform product improvement needs to the Product & Development team based on field experience and tender requirements.
Maintain awareness of certifications and specifications relevant to AV control systems.

Requirements

Technical Expertise

Strong knowledge of Microsoft Windows OS (servers, registry, DLLs), SQL databases.
Solid understanding of networking (TCP/IP, Ethernet, IP addressing, NAT, routers).
Proficiency in Python 3 programming.
Familiarity with communication protocols (RS232/RS422, infrared).
Experience with AV system integration and control platforms (Extron, AMX, Crestron).

Communication & Reporting

Fluent in English, with excellent verbal and written communication skills.
Ability to explain technical concepts clearly to non-technical users.
Methodical troubleshooting skills and attention to detail.
Regular reporting on project status using internal tools.
Able to work on secure sites.

Education & Experience

Bachelor’s degree in Electrical Engineering, Computer Science, or a related field.
Proven experience in AV technical support, system design, and field commissioning of AV control systems.
Applicants must reside in the UK.

Technical Account Manager | South Germany | Remote

We are seeking a Senior AV Engineer, living in South Germany, to join our client’s Sales Department. This role is fully remote. You will provide technical support to customers from your home office while driving product promotion through training, education, and hands-on guidance.

Responsibilities/Tasks

Manage relationships with all technical managers.
Introduce all our new products and their advantages when integrated.
Discuss needed/ wanted product or product changes.
Conduct research in a specific product group area at the request of the product marketing group.
Pro-actively contact the Managers about completed projects.
Support consultants/dealers in their request for helping on projects/tenders.
Trouble shoot on site at projects.
Conduct technical training on site.
Support dealer- and trade-shows.
Intervene with troubleshooting when a solution is not visible.
Check translations of our technical documentation. (If applicable)
Keep up on all product updates, test equipment, and technology areas.

Requirements

Significant technical skills in the AV business; 5 to 10 years Audio Visual integration and design experience.
Preferably obtained one of the following degrees; fachhochschule or University in ectronics Engineering / Fachhochschule Elektroniker/ Medientechnik / Fernsehtechnik / Informations Elektronic unsw.
Professional English and Native / Near-native level of German.

IT Help Desk Support Specialist | English | Amersfoort

Our international client who is a leader in the world of leading technology is searching for an excellent IT Support Specialist. The successful candidate must be detail oriented, be able to multitask, be proactive, have great computer skills and be open to learning new processes. This job also demands flexibility, reliability, ability to prioritize and the skills to interact with people at all levels and in a team environment. The position requires on-site availability in the Amersfoort office.

Responsibilities/Tasks

The IT support Specialist will provide hardware and software helpdesk support to corporate users.

You will be supporting Microsoft technologies.
Supporting & troubleshooting desktops, laptops, printers, cell phones desktop operating systems (Windows 10, 11 and MacOS).

Requirements

Candidate must have good communication skills, proficient in English, Dutch is a plus. Professional appearance, strong troubleshooting abilities and a desire for learning new technologies.

2+ years relevant experience working in a business environment.
Experience in supporting desktops, laptops, printers, cell phones desktop operating systems (Windows 10, 11 and MacOS).
Profound knowledge of Microsoft 365 applications.
Knowledge of Active Directory and Entra ID (User, Group and Computer administration).
Microsoft Intune.
Knowledge of networking (IP addressing, DHCP, VLANs).
Excellent communication and customer service skills with strong attention to details and highly organized.
Completed course or passed exams: Microsoft MD-102(Managing Modern Desktops) ; MS-900 (MS 365 Fundamentals).

It would be an advantage if you also have:

Experience with Microsoft SCCM
Experience with JAMF MDM
Experience with Conferencing and Meeting Room systems

Account Manager | Dutch | Amersfoort

Our client is a trusted leadership company in the Benelux region. They help organizations achieve sustainable results that require collective behavioral change. The company develops leadership at every level, personal effectiveness, a team culture of inclusion and trust, and executional strength. They are active in more than 160 countries worldwide, and their solutions are available in 24 languages. Their client base in Benelux includes multinationals, government organizations, and many small and medium-sized businesses.

Key Responsibilities

As an Account Manager at our client, you are responsible for thinking strategically alongside your own customers. You help organizations achieve results that require different behaviors. The intention is to work together with organizations over the long term and to be their trusted partner on topics such as leadership, effectiveness, culture, and strategy execution.

By asking the right questions, you clarify the organization’s ambition or challenge. You write a proposal in which you advise how the customer can achieve the desired result, and you also present this proposal. Meanwhile, you expand your own customer base by approaching leads, inviting them to events, and discussing current developments with them.

You immerse yourself in (new) specific market content so that you can advise customers optimally. You do this sometimes independently and sometimes with a team of colleagues. You work closely with Client Engagement Coordinators, who handle everything in the back office. Together with an Implementation Strategist, you evaluate the goals, collaboration, and new issues with the customer every quarter. You work for the Benelux organization from either the Netherlands or Belgium.

Requirements

* At least a bachelor-level working and thinking ability
* Relevant experience with consultative selling
* Quickly gains the customer’s trust, has business sense, and is a good listener
* Strong presentation skills and experience collaborating with larger organizations
* Excellent command of Dutch and English, both spoken and written

What’s in it for you

* From €5,300 gross per month
* Bonus based on revenue
* 32- to 40-hour work week
* 26 vacation days based on full-time employment
* Flexible working from home and at the office in Amersfoort or Mechelen