Customer Support Specialist | Dutch | Amsterdam

Our client is a global investment bank in Amsterdam's financial district. As Customer Support Specialist, you'll join a team of brokers and client service representatives supporting private and business clients in the Netherlands and Belgium. It's a strong starting point for anyone looking to grow in the financial sector.

Responsibilities/Tasks

• Answer customer enquiries quickly and efficiently, mostly by phone
• Help customers with questions about investment products
• Find solutions and make sure customers are happy with the service
• Build in-depth knowledge of the bank's investment products
• Work in line with the company's regulations

Requirements

• Dutch at C1 level
• Interest in finance and investing
• Bachelor's level (HBO) or equivalent ability
• Strong communication skills and real empathy for customers
• Eager to learn, ambitious and enthusiastic on the phone
• Already living in the Netherlands with the right to work here

What's in it for you

• Hybrid working
• 30 vacation days
• Premium-free pension
• €2,700 gross per month plus a 5.5% guaranteed bonus
• Fresh lunches, online training and growth opportunities
• Friendly team with Friday drinks

Work location

• Amsterdam, the Netherlands

Interested?