Back Office Representative | English | Nijmegen

Are you an organized and detail-oriented professional looking for a dynamic role in operations? Our client, an international company based in Nijmegen, is seeking a Back Office Representative / Operations Accelerator to support and streamline their daily processes. This position plays a key role in ensuring smooth internal operations, effective coordination between departments, and customer interactions.

Responsibilities/Tasks

Planning and organizing shipments:

• Arranging transport
• Creating transport documentation
• Validating sales orders
  

Coordination between departments:

• Ensuring smooth communication between different departments
• Aligning operations for efficiency and effectiveness
  

Monitoring shipments:

• Oversee incoming and outgoing shipments
• Resolve issues and challenges by liaising with logistics partners
  

Managing returns (RMA):

• Handle returns and repairs with customers and suppliers
• Ensure a positive customer experience
  

Administrative tasks:

• Submit reports
• Finalize documents
• Logging tasks into the system

Requirements

• You have an associate degree (MBO)
• You have 2-3 years of relevant experience in an administrative role
• You have solid writing and verbal communication skills, and proficiency in English is required. Other languages are pre.
• You are accurate, efficient, well-organized, and stress-resistant
• You take responsibility and pride for the work performed and value the quality of the work produced.
• You are customer service-oriented as well as business service-oriented minded
• And like everyone in our company; You are a team player

Additional information

• Competitive salary + 8% vacation allowance
• A temporary contract with the possibility of being extended to a permanent one
• An attractive pension plan: the contribution rate for the pension plan is 15%, and the employee/employer split is 50/50.
• 25 holidays per year + 1 "you" day
• A vibrant and inclusive work culture where your work makes a difference.
• Opportunities for professional development and career growth.
• Flexible work arrangements, including the option to work from home.
• Access to our 'Be All You Can Be' program, which includes a business coach, therapist, and health coach, among others.
• An exciting workplace, with perks such as a company gym, a free weekly professional on-site group trainer, and an attractive company lunch plan.