Our client is an international logistics and transportation company based in the Venray area. As Inside Sales Representative, you’ll look after a high-volume portfolio of small and mid-sized business accounts, keeping customers active, spotting growth potential and handing the right accounts to Field Sales at the right time.
Responsibilities/Tasks
Portfolio & outreach
- Manage a high-volume customer portfolio through proactive outreach, nurturing and consistent follow-up
- Keep up a cadence of 200+ customer calls per month, backed by planned call cycles, digital channels and CRM follow-up
- Run outreach campaigns, including maintenance, reactivation and follow-up calls and emails
- Qualify inbound leads and route them to the right owner, Field Sales or self-managed
- Hand high-potential customers over to Field Sales when the signals are there
Data & performance
- Use CRM (CHUB), Power BI and market data to prioritise outreach and track performance against UK targets
- Review personal KPIs, spot gaps and take action to improve activity, retention and growth
- Keep accurate records on accounts, lost opportunities and customer needs
- Support global and UK initiatives, plus smaller locations of key, multinational and international accounts with a cost-focused approach
Requirements
- Native English speaker with excellent written and spoken communication suited to the UK market
- Proven experience managing high-volume B2B portfolios, ideally in industrial sales with UK market exposure
- Track record of delivering results in a KPI-driven environment
- Strong at building relationships by phone, email and digital channels
- Confident engaging stakeholders at different levels in a virtual setting
- Analytical mindset, turning data into clear actions and opportunities
- Self-motivated, ambitious and keen to take ownership
- Bachelor’s degree in Business, Marketing or a related field is a plus
- Based in the UK with the legal right to work there
Work location
Fully remote, United Kingdom
