The Supply Chain Manager (SCM) is responsible for co-leading the Supply Chain Services (SCS) team within the company’s Procurement and Supply Services (PSS) department as well as for the well-functioning of the company’s’ day-to-day operational process and for overseeing a select group within the team.

Responsibilities/Tasks

• Organize, lead and coach professionals within SCS.
• Oversee the smooth end-to-day process.
• Responsible for team performance
• Ensure continuous alignment of all disciplines engaged in activities, realization of agreed deliverables and initiation of new initiatives that contribute to the agreed indicators
• Ensure the team meets the required standards in terms of data entry and completeness.
• Manage internal and external stakeholder communication.
• Actively contributes to the PSS’ performance and reporting cycle.
• Evaluate project deliverables, manage risks and propose corrective measures to the Head of Supply Chain Operations.
• Develop and improve related Standard Operations Procedures and Working Instructions.
• Potential specialization in supplier management, client management, quality management, etc.
• Management of transactions to support the team and/or to stay connected to daily operations.

People Management

• Lead and coach the team meet the organization’s expectations.
• Create a workplace culture that is consistent with the overall organization’s mission, vision, guiding principles, and values.
• Re-assessing the strengths and development areas of the team.
• Setting goals for individual development and organizational growth, with the support of Human Resources.
• Effective communication and feedback for the team.
• Central point of contact for day-to-day requests.
• Following up on individual Career Development path.

Project Management and Continuous Improvement

• Ensure new and ad hoc projects are transitioned into the day-to-day operations.
• Work with business analysts, IT specialists and financial specialists to assess the impact of new projects on the operational flow.
• Act as project manager, ensuring deadlines are adhered to with appropriate reporting.
• Play an active role in continuous improvement cycles.

Requirements

Competencies

• Strong leadership skills and ability to manage (multi-cultural) teams.
• Excellent communication skills with a strong sense of customer service.
• Solution-oriented, high sense of quality, attention to detail, accuracy, efficiency.
• Resilient and agile with an ability to manage change.
• IT proficient and ability to work with ERP systems.
• Ability to oversee supply chains, especially procurement, order fulfilment and logistics.
• Good project management skills.

Qualifications:

• At least 5-8 years of work experience in Procurement and SCM.
• Experience in management or lead functions.
• HBO or an equivalent supply chain education.
• Strong organizational skills multitasking, set priorities.
• Self-driven with a high sense of quality, accuracy, efficiency and meeting tight deadlines.
• Fluency in English is a must. Spanish and French highly valued.
• Excellent communicative and social skills.
• Experience with ERP or procurement/supply chain management software, strong computer skills, including sound knowledge of Windows and Microsoft Office.
• Experience with donor funded projects is considered an advantage.
• Analytical capacity and insight