Service Delivery Administrator – English – Nijmegen

Apply now

Job Contact
Nadja Nufer
abroad@abroad-experience.com

Learn, grow and thrive on the Dutch Job Market

Discover our 1-hour Career & Empowerment Coaching sessions!

Responsibilities/Tasks

If you have a passion for customer service, administrative tasks, and supporting your colleagues by handling service requests, projects, and contract executions, you might be the one!

Your main responsibilities are:

  • Managing and reacting to service requests, including all communication with our global service partner network.
  • Executing maintenance contracts from A-Z and updating all necessary documentation/tools throughout the duration of the contract.
  • Ensuring the quality and accuracy of entries from the services team into the ERP system.
  • Acting as the bridge between the Services and Finance departments.
  • Handling service requests (as a backup for the service delivery reps).
  • Assisting with the preparation of quotes.
  • Assisting the Service Delivery reps with minor service delivery tasks such as preparing service delivery reporting.

Requirements

  • You have a Bachelor’s or Master’s diploma in any field.
  • You are analytical, detail-oriented, pragmatic, and have great organizational skills!
  • You can work under tight deadlines.
  • You get joy from tidying up and maintaining excel sheets.
  • You are a natural problem solver; who is open to change and seeks a better way. All with enthusiasm and a can-do mentality.
  • You are not afraid of taking on new or unfamiliar tasks and do not stop before the problem is solved.
  • You are someone who is willing to work in a 24×7 environment without a 9-5 mentality and open to out-of-office hours activities.
  • You have excellent English communication skills, both verbally and written.
  • You are a real team player!

Additional information

  • Laptop and a cell phone
  • Potential to quickly grow within the company
  • Complete and ongoing training from the start
  • International feel in a multi-cultural team across several countries
  • Opportunity to participate in an amazing adventure that starts now and hopefully never ends.

Interested in this position?

This job doesn't fit you?

Let’s help you grow your career in the Netherlands through our recruitment services. Check out more vacancies or send us an open application!