Service Delivery Administrator – English – Nijmegen

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Nadja Nufer

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If you have a passion for customer service, administrative tasks, and supporting your colleagues by handling service requests, projects, and contract executions, you might be the one!

Your main responsibilities are:

  • Managing and reacting to service requests, including all communication with our global service partner network.
  • Executing maintenance contracts from A-Z and updating all necessary documentation/tools throughout the duration of the contract.
  • Ensuring the quality and accuracy of entries from the services team into the ERP system.
  • Acting as the bridge between the Services and Finance departments.
  • Handling service requests (as a backup for the service delivery reps).
  • Assisting with the preparation of quotes.
  • Assisting the Service Delivery reps with minor service delivery tasks such as preparing service delivery reporting.


  • You have a Bachelor’s or Master’s diploma in any field.
  • You are analytical, detail-oriented, pragmatic, and have great organizational skills!
  • You can work under tight deadlines.
  • You get joy from tidying up and maintaining excel sheets.
  • You are a natural problem solver; who is open to change and seeks a better way. All with enthusiasm and a can-do mentality.
  • You are not afraid of taking on new or unfamiliar tasks and do not stop before the problem is solved.
  • You are someone who is willing to work in a 24×7 environment without a 9-5 mentality and open to out-of-office hours activities.
  • You have excellent English communication skills, both verbally and written.
  • You are a real team player!

Additional information

  • Laptop and a cell phone
  • Potential to quickly grow within the company
  • Complete and ongoing training from the start
  • International feel in a multi-cultural team across several countries
  • Opportunity to participate in an amazing adventure that starts now and hopefully never ends.

Interested in this position?

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