We are seeking an organized candidate to join our client’s Order Management team as German speaking Order Administrator. The successful candidate will be responsible for processing customer orders in a timely and accurate manner.

Main Tasks

• Receive and process customer orders via phone, email, and online platforms
• Ensure that all orders are accurately entered into the system
• Communicate with internal parties to resolve any issues or concerns related to their orders
• Provide information and assistance to internal parties and customers regarding product availability, pricing, and shipping in German and English.
• Follow up with customers to ensure satisfaction with their orders
• Maintain accurate and up-to-date records of customer interactions and transactions
• Provide support to the sales and customer service teams as needed

Requirements

• Fluency in the German and English language (written and spoken).
• Strong communication skills
• Excellent organizational and time management abilities
• Ability to work independently and as part of a team
• Strong attention to detail and accuracy
• Proficient in Microsoft Office and familiar with order processing systems
• Prior experience in a similar role is a plus

This is a full-time position with competitive compensation and benefits package. If you are an experienced Order Administrator with a passion for back-office administration and a desire to work with a dynamic and growing company, we encourage you to apply today.